Thus, updating the app should be your go-to move here. In case you have not updated WhatsApp for a while, we would recommend updating the application from your respective app store.Īs it turns out, your version of WhatsApp might be running into a bug or any other compatibility issue which is stopping it from working properly. As such, it is always good to keep all of the apps on your up to date, especially the ones that you use on a daily basis. Having an outdated application is never a good idea as updates can often introduce new features and fix various bugs. In case your internet connection is working just fine, move on to the next method down below. We would recommend toggling your WiFi or cellular data on and off as that can sometimes help solve any connectivity issues that you might be facing. In addition to that, you can also try using a web browser to access any other site to verify that the internet is indeed working.
To fix this, ensure that you have WiFi or cellular data enabled so that your phone does have an active internet connection. If you do not have a proper, working internet connection, you will face trouble when connecting to the WhatsApp servers which can result in the app not working properly. Check Network ConnectionĪs it turns out, another cause of the problem in question can be your internet connection. In addition to that, you can also check the official Twitter handle of WhatsApp in such cases in order to see if they have notified of a potential server outage. There are various websites that you can use to check the status of a service such as DownDetector. When this happens, you will, naturally, not be able to use the app on your device as well. This can happen when the WhatsApp servers are facing issues due to which the service is down. As it turns out, we usually blame our devices when a certain app is not working, but in reality, the problem could not be on your phone. The first thing that you should do when you encounter the problem mentioned is to make sure that the WhatsApp servers are not down. Now that we have gone through the possible list of causes, let us get started with the different methods that you can use to resolve the issue in question. As such, you will have to ensure that you have a proper, working internet connection before trying to use WhatsApp again.
App Data - Another possible cause of the app not working properly can be the local data that is stored on your phone.
In such a scenario, all you can do is wait for the services to be restored. In some cases, the WhatsApp servers may be facing some issues which affect the functionality of the WhatsApp app on your phone. Server Outage - The first reason why you might be encountering the problem in question is a server outage.
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